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Public Folder Helpdesk For Outlook 9.2.5

Name:Public Folder Helpdesk For Outlook 9.2.5
Version:9.2.5
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Summary:Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables. PDA-integration. Open webform for receiving support questions online. Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial! Organization price (690 US$ including 1 year support) - no limits on number of users. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Compatible with Outlook 2000-2003, Vista, IE7 and Office 2007.
Download: Download This Shareware
OS: Windows2000, WinXP, Windows2003
Category: Business::Helpdesk & Remote PC
Type: Shareware
Cost: $690.00 US
Size: 6923 K
PAD: http://www.kalmstrom.com/padfiles/pfhdpad.xml
Released:2007-01-10
Screenshot:Public Folder Helpdesk For Outlook 9.2.5 Screenshot
Detailed Page:Public Folder HelpDesk for Outlook Software Details
Home Page:kalmstrom.com Outlook Solutions Home Page

Public Folder Helpdesk For Outlook 9.2.5 Statement

Public Folder HelpDesk for Outlook shareware version can be downloaded without the password, serial number, full version, cracks, keygen, registration key. Almost EXE, ZIP, RAR, MSI, DLL, TAR, GZ files can be operated in your computers for Windows XP/98/95/2000/ME/NT.

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Public Folder Helpdesk For Outlook 9.2.5